Security

Our commitment

Alpha AI Industries operates sales infrastructure — not demo software. Security is embedded in how we design voice agents, route leads, and connect to CRM systems. Every deployment is built to survive real-world operator load, compliance scrutiny, and Monday-morning sales floors.

Infrastructure security

• Encryption in transit (TLS 1.2+) for web forms, API traffic, and integrations.
• Role-based access controls with least-privilege defaults for operator accounts.
• Segregated client environments within CRM and automation platforms.
• Audit logging for critical workflow changes and lead routing events.

Data handling

• Lead and contact data processed only for authorized sales workflows.
• No sale of personal information to third parties.
• Data retention aligned with client agreements and applicable regulations.
• Secure deletion procedures when deployments are decommissioned.

Compliance posture

Our systems are designed with TCPA-aware workflows, consent capture, and opt-out handling suitable for high-volume inbound and outbound sales operations. We integrate natively with GoHighLevel and follow platform security guidelines for subprocessor management.

• TCPA-aware call and SMS routing patterns
• Consent and opt-out tracking in CRM workflows
• Documented subprocessor list available on request
• Operator review checkpoints before high-risk automations go live

Incident response

We maintain procedures to detect, contain, and notify affected clients of security incidents in a timely manner. Clients with active service agreements receive designated escalation contacts for urgent security matters.

Report a concern

To report a security issue or request our subprocessor documentation, email hello@alphaaiindustries.com with the subject line "Security."